What shipping carrier will deliver my order?
All orders are shipped via USPS United States Standard Shipping (U.S. Postal Service First Class and/or Priority Mail).
International orders are shipped via USPS International First Class delivery.
How will I know when my order is shipped?
You will receive a shipping confirmation email when your order is actually shipped.
How long until my order arrives?
Orders require at least 1 to 3 business days to process before they are actually shipped. Included Priority Mail orders (excluding weekends & holidays) of receiving order.
USA: First Class: Delivery Time approximately 3-5 Days
Priority Mail: Delivery Time approximately 2-3 Days
International Orders: Delivery time varies by destination. Approximately 2 weeks or less.
Creativewallquotes is in no way responsible for any delays in shipping including Postal Service delays or loss of items, local delivery errors, international customs issues, or customer supplied incorrect address. We will make every effort to rectify the situation where feasible. If a product is returned to us due to an incorrect address we will notify you by email for an address correction and reship the product.
I made a mistake on my order! How can I fix it?
You can either email email@example.com or call us 407-900-4367 as soon as you notice your mistake, and we will fix it for you. Please note that once the order has begun processing or has shipped, it may no longer be editable.
I never received my order, what should I do?
Start by checking your account to see if your items have shipped. If it has, your tracking number will display. The United States Postal Service is our primary carrier, and you can enter your tracking number at www.usps.com to see where your package is in the delivery cycle. If you are still having problems, contact us at firstname.lastname@example.org.
Returns and Exchanges
All products purchased are custom manufactured at time of order and are not returnable or exchangeable. Please take special care to order carefully and completely, and verify the order given in the confirmation email issued at the time of order placement.
Creativewallquotes will replace or exchange only those products which are deemed to be missing or defective. Customer must check package contents upon arrival and notify gotwear of any problems upon receipt of package.